Privacy Policy

1. Introduction

This Privacy Policy explains how EMKATUM LTD (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase on https://drivekit.shop (the “Site”).

By using our Site, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Personal identification details — name, email address, phone number, and shipping/billing address.
• Payment information — credit or debit card details processed securely via our third-party payment providers (e.g., Stripe or PayPal). We do not store your full card details.
• Order details — products purchased, date, and order amount.
• Technical information — IP address, browser type, device data, and website usage statistics.
• Communication data — messages or inquiries sent via our contact form or email.

3. How We Use Your Information

We use your information for the following purposes:

• To process and fulfil your orders.
• To send order confirmations, invoices, and delivery updates.
• To respond to your inquiries and provide customer support.
• To improve our website, products, and services.
• To comply with legal and regulatory obligations.
• To prevent fraud or misuse of our services.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share necessary information with trusted third parties to complete your transactions and operate our business, including:

• Delivery and courier services (for order shipments).
• Payment processors such as Stripe.
• IT and hosting providers who help maintain our website.

All third parties are required to handle your information securely and only for legitimate purposes.

5. Data Storage and Security

We store your data securely in accordance with UK GDPR and Data Protection Act 2018. Access to personal data is restricted to authorised personnel only.

Payment information is encrypted and processed via secure payment gateways. We never store your full credit or debit card details.

6. Cookies

Our website uses cookies to improve user experience and website functionality. Cookies help us analyse traffic, remember your preferences, and personalise content.

You can disable cookies in your browser settings, but some parts of the site may not function properly as a result.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal requirements.

For example, we keep order records for tax and accounting purposes for up to 6 years as required by UK law.

8. Your Rights

Under UK data protection laws, you have the following rights:

• To access the personal data we hold about you.
• To request correction of inaccurate data.
• To request deletion of your personal data (“right to be forgotten”).
• To object to processing or withdraw consent at any time.
• To request data portability to another service provider.

To exercise your rights, please contact us at info@drivekit.shop.

9. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review their privacy policies before providing any personal data.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

📞 +44 7700 159516
📧 info@drivekit.shop
🏢 EMKATUM LTD, 128 City Road, London, EC1V 2NX, United Kingdom